I have been visiting this branch of Costa Coffee (Forest Hill) for a few months now and I must say that overall the staff here have been consistently friendly, helpful and keen on providing good service with a smile! I have only seen a long face once on a staff member, which confirms that they are human after all and not AI (robot - for you non-techies )! The cafe is always stocked with a great selection of food (although limited on the healthy options). Overall, the staff here are doing a great job and I for one do appreciate you guys! Let's drop our petty moanings and show some Love for a change! Peace :-)
I went in yesterday and the lady working at around 2pm was very friendly. I wish I asked her name for the review. Great vibe and excellent customer service from her.