Incredible service. I had purchased a tennis bracelet for my wife some time back, which she loved. One day the clasp broke and so it ended up in the back of a drawer. Eventually got round to taking it to the Swarovski store to see how much a repair would cost and to our surprise the kind lady simply replaced it for a brand new one without any questions. Such a nice surprise in this day and age. ????????
I was served by Eloise literally two minutes in store and her first recommendation was exactly what I was looking for she was so nice and personable as well very happy :)
Came in for the first time to buy my best friend a gift for her 21st birthday. Zoe was so helpful and friendly. She beautifully wrapped the gift I’d chosen and even asked what colour ribbon my friend would like. I left feeling like I’d made the right choice coming to Swarovski and will definitely be returning.