The team at Rushmore and Hawstead garage did a great job on repairing my car. They did a great job in taking the time to explain what the problem, ensuring that I understood the technical terms. The engine light was flashing and the car had a strange shaking motion so I wasn't sure as to what was going on with the engine. They also gave me repair options, which was really helpful and I was able to pick an option that suited my budget. They also managed to make all the outstanding repairs picked up at the last MOT on the same day too! Amazing service from a very helpful and professional team. Thanks for the excellent and efficient repairs service Ken and team!
Rushmores fitted me in for work done after my car had failed its MOT elsewhere. They took the time to explain each failure, what it might entail and then were able to fit me in and do the work really quickly. They were flexible in fitting around my schedule and kept me informed at each step. As a woman who has previous experienced been patronised and fobbed off it was such a pleasant experience to have such excellent customer service. Could not recommend more highly.
Rushmore's could not have been more helpful. They were extremely efficient, explained everything to me and were terrific value for money. They also provided me with a warm, comfortable area to sit whilst my car was being looked at. I am definitely going to continue using their services in the future.
We didn't end up purchasing from Rushmores as went in a different direction on make/model, but the whole experience of browsing/viewing/communicating on a potential vehicle was excellent. Simon was extremely helpful, transparent and clear allowing us to make an informed decision. Although we didn't move forward, would definitely come back in future and i would recommend my experience to family and friends.
As ever, fantastic service from Rushmores who replaced my clutch in 48 hours and freezing weather - just in time to drive to Gatwick and see my family for Christmas. Karen and the team could not have been more helpful and went that extra mile to finish the work in super fast time. Always reliable, efficient and friendly, this is the best garage around!
