Surprised to see some negative reviews here - hopefully they're historical. I had a great experience buying a Skoda Fabia here, it was in fantastic condition and the price was fair. I've driven it over 500 miles now without issue. I'll definitely visit again and recommend others do too. ????
*AVOID AT ALL COSTS* I dont tend to leave lots of reviews but this dealership were incredulous. I drove 3.5 hours to view a car they advertised. After the test drive the manager James, told me there was also £99 admin fee that wasn't advertised. I returned back with my family to buy the car a week later and was told that I also had to take their 1 year warranty on top of the price and pay the admin fee to get that price advertised. After doing a more thorough search and reading reviews it looks like this is what they do to all their customers. It also looks like their warranty never pays out and a lot of people are complaining about really rubbish cars. I wish I had read these other reviews before making the trip but on the other hand I really feel like I dodged a bullet by not buying from these cowboys. I am s
I am surprised to see so many negative reviews, hence sharing my own experience with this shop. James was really knowledgeable, helpful and professional when we were searching our first family car. Initially we wanted to get the Honda Jazz, but ended up getting a Ford Bmax. Would definitely buy from 4front again.
These guys are friendly enough to show you around a car and take you for a test drive, but if you want to actually buy a car they aren't quite so pleasant. Apparently they have a 'zero discount' policy and get very snippy about the amount of money they spend on their cars. Said they could part-x our old car then talked at length about how many scuffs it had and how it'd cost them more than it was worth to take it. True it's a bit of a banger but every other garage we spoke to were willing to offer the £150 scrap value.
Took the car I bought last year for its first MOT and found it to have a costly advisary in the form of something called an electro valve leak. Had no access to my paperwork at the time but called James at 4front sales who promptly had my paperwork from last year in front of him and was kind enough to call my garage to find out what the issue was and if it fell under warranty. It sounds like it does - fingers crossed - we will see. Shortly after purchasing the car last year I also noticed that the bumper was springing a little loose, which I took back and James had glued (rather than screwed) back on. I hope this doesnt cause access issues to other parts of the car in the future. **UPDATE. At the time I was happy as, although I had apparently made a bad choice of car, James was supposedly communicating with warranty company (autoguard) regarding paying out for the repair as although there was a leak, ostensibly the fault was on a valve which WAS clearly covered by the warranty. Unfortunately after many weeks of checking in and being told emails were still backing-and-forthing, it transpires that James had not contacted them once. The car is a dud. The customer service folk will lie quite openly and unashamedly. The warranty is VERY expensive and will always find a way around paying out. Proceed with caution, and I recommend against the warranty as the the so-called 'comprehensive cover' does not offer the peace of mind you seek, and it is ultimately cheaper to pay out the repairs yourself if and when they occur.
